Shipping Policy

Effective from 1 August 2026. How and when we deliver, and what it costs.

1. Where we deliver

We deliver across India to serviceable PIN codes. If your PIN code cannot be served we will tell you before taking payment, or refund you in full if it is discovered afterwards.

2. Charges

• Delivery is free on all products.

3. Dispatch and delivery time

Orders are usually dispatched within one to two working days. The delivery estimate shown at checkout is 2-4 Business Days from dispatch. Estimates are not guarantees: remote PIN codes, public holidays and weather can add time.

4. Cash on delivery

Cash on delivery is available on orders of ₹499 and above. Where an advance of ₹100 is taken, it is adjusted against the balance payable to the courier on delivery.

5. Tracking

We send tracking details by email when your parcel is dispatched, and by WhatsApp if you opted in at checkout.

6. If delivery fails

Couriers normally attempt delivery more than once. If a parcel is returned to us undelivered because nobody was available, the address was incomplete, or a cash-on-delivery order was refused, we will contact you to arrange redelivery. We may recover the cost of a redelivery caused by an incorrect address or a refused cash-on-delivery order.

7. Checking your parcel

Please check your parcel on arrival. If the outer packaging is damaged or opened, refuse the delivery where you can, and tell us within 48 hours either way so we can take it up with the courier and put it right.

8. Delays outside our control

We are not liable for delays caused by events beyond our reasonable control. We will keep you informed and, where a delay is substantial, you may cancel and be refunded.